COVID-19 update - we are open!

March 16th 2020

To Our Clients,

First we want to assure you that our clinic remains open and our mobile services are operational. In some cases, we may also be able to offer tele-vet services over the phone. We are with you during this stressful time as medical officials try to slow the spread of COVID-19. However, medical services for your pets is an essential service and we are doing everything we can to ensure our clinic and mobile vets can provide healthcare for our patients.

How You Can Access Us

We are offering IN-CLINIC, MOBILE and may be able to offer TELE-VET consultations in some cases.

As well, we are providing a concierge service to our clients. As they arrive at the clinic, our clients can call and we will bring their medications or other items to their vehicles or bring the pet into the clinic, when possible.

You can call our clinic at 403-615-8016 to book an appointment.

What We Are Doing to Keep Safe

Our staff is undertaking more rigorous sanitizing efforts in the clinic. We have always cleaned areas used during an appointment right away and clean the clinic several times a day. Due to the current COVID-19 spread, we have increased the regularity of our cleaning of the clinic and of staff stations.
 
Our staff is carefully monitoring their health and anyone with an illness is staying home.

Call our clinic at 403-615-8016 if you would like more information about home delivery.

What We Ask

We will be asking screening questions of all our clients prior to booking appointments. If you are sick, have been exposed to someone with COVID-19 or have travelled outside of Canada in the last 14 day, we ask that you let us know. We ask anyone in these circumstances have someone else bring in their pet to the clinic.
 
If you come inside the clinic, please practice social distancing with our staff. We also are asking for no contact – a wave is a great greeting at this time.
 
We will not be able to provide mobile services to anyone who has these circumstances, but the pet could be brought in to the clinic by someone else and in some cases, we may be able to provide a tele-vet consultation. Call us at 403-615-8016 to see how we can serve you best.

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